Privacy Policy

This Privacy Policy explains how Bunny96 Casino may collect, use, store and protect personal information when players visit the website, create an account, use casino services or contact support. It also explains the choices available to players regarding their information and marketing preferences.

Information we may collect

Bunny96 Casino handles information that is reasonably needed to operate an online casino service, maintain player accounts, meet verification requirements, process transactions and provide support. The type and amount of information collected can depend on how a player uses the website, the services requested and the checks that may be required.

Review contents

Information we may collect How information is used and shared Cookies and similar technologies Your privacy rights and choices Security, storage and retention

Account and contact details

When a player registers or updates an account, the site may collect details such as a name, date of birth, username, password, address, contact information and account preferences. Information provided when a player contacts support may also be recorded so that questions can be investigated and answered consistently. Details about account settings, responsible gambling preferences and communication choices may also be handled where relevant to the service.

Identity and verification information

To help confirm identity, age, eligibility and account ownership, players may be asked to provide verification documents or related information. This can include identity documents, address evidence, information about the source or ownership of funds, and records of checks completed for security and compliance purposes. Players should only provide documents through the requested secure process and should avoid sending sensitive documents through public channels.

Payment and transaction records

The site may handle records about deposits, withdrawals, wagers, wins, losses, bonuses where applicable, payment methods and transaction status. Payment providers may process payment information directly. The site may receive information needed to confirm a transaction without necessarily storing complete payment card details. Transaction records may be used to answer questions, investigate disputes, prevent misuse and meet record-keeping requirements.

Technical, device and usage information

When the website is used, technical information may be recorded, including an IP address, browser type, device type, operating system, language settings, approximate location, website activity, access times and referring pages. The site may also collect information about how pages and features are used, including error reports, login events, connection details and security events. This information helps maintain performance, investigate faults and protect accounts.

How information is used and shared

Personal information is used for clear and legitimate operational purposes. The information handled by the site may be used to provide services, protect players and accounts, communicate with players and meet obligations that apply to online gambling businesses. Information is not collected for purposes unrelated to a player’s interaction with the website unless a further purpose is explained or permitted.

Create, operate and maintain a player account.
Confirm identity, age, account ownership and eligibility where checks are required.
Process deposits, withdrawals and other account transactions.
Monitor activity for fraud, account misuse, security threats, money laundering risks and other suspicious behaviour.
Provide customer support, respond to enquiries and resolve complaints or technical issues.
Send service messages about accounts, transactions, security, changes to services and this Privacy Policy.
Personalise or improve website content, performance, functionality and player experience.
Understand website use through analytics and technical reporting.
Manage responsible gambling features, account restrictions or player protection requests where relevant.
Meet record-keeping, verification, tax, legal and regulatory obligations that apply to the service.
Send promotional communications where a player has provided consent or where marketing is otherwise permitted.

Some processing is necessary for providing the requested service, while other processing may rely on consent, security needs, legal obligations or a legitimate operational purpose. Where consent is used, a player may withdraw it as described below. Withdrawing consent does not affect processing that has already taken place lawfully or processing that must continue for security, transaction, legal or record-keeping reasons.

Sharing information

Information may be shared where this is needed to provide the service or protect players and the website. This may include sharing relevant information with payment and identity verification providers, technology and hosting providers, security and fraud prevention services, customer support providers, professional advisers, or parties involved in a lawful business process. Service providers are expected to handle information only for appropriate purposes and with suitable safeguards.

Information may also be disclosed when necessary to comply with a lawful request, investigate suspected fraud or illegal activity, enforce website terms, protect the rights and safety of players or others, or prevent harm. The site does not intend to disclose more information than is reasonably required for the relevant purpose. Information may be combined with records from service providers where this is needed to confirm an account, payment, security event or support request.

Cookies and similar technologies

Bunny96 Casino may use cookies and similar technologies to help the website work properly and remember certain settings. Cookies are small data files stored on a device when a website is visited. They can support login sessions, security, preferences, performance measurement and information about how website features are used.

Some cookies may be essential for account access, navigation, fraud prevention or basic website functions. Other cookies may help analyse performance or support relevant communications and advertising, where those activities are used. The information collected through cookies may be linked with account or device information when this is necessary for the relevant purpose.

Players can manage or remove cookies through their browser settings. A browser may allow a player to block all cookies, block selected types or receive a notification before a cookie is stored. Disabling essential cookies may affect login, security checks or the availability of some website features. Browser settings do not necessarily remove information that has already been collected.

The website may also use similar technologies, such as session tools, pixels or device identifiers, to understand whether pages are working, recognise a returning device or help identify unusual activity. These tools are used for relevant operational, analytical, security or communication purposes and are not intended to provide access to information beyond what is reasonably required.

Your privacy rights and choices

Players may contact Bunny96 Casino about the personal information held about them. To exercise a privacy right or ask a question about the handling of information, email support@bunny96casino.best. A request should include enough information to identify the relevant account and clearly explain what is being requested. For security, additional steps may be needed to confirm the requester’s identity before information is disclosed or changed.

Access

A player may ask for access to personal information held about them and for general information about how it is being used or disclosed. Access may be limited where providing information could affect another person’s privacy, compromise security checks, reveal confidential information or conflict with a legal requirement.

Correction

A player may ask for inaccurate, incomplete or outdated personal information to be corrected. Players should keep account details up to date and tell support if information changes. Some details may need to remain consistent with verification or transaction records, but relevant corrections will be considered and updated where appropriate.

Deletion

A player may ask for their personal information to be deleted or for an account to be closed. Deletion may not be immediate or complete where information is needed for a pending transaction, fraud prevention, dispute handling, security, legal compliance or required records. In these circumstances, information may be retained securely and used only for the reason it must be kept.

Withdrawing marketing consent

A player may withdraw consent to receive promotional marketing by contacting support@bunny96casino.best. A player may also use an unsubscribe or preference option included in a marketing message where available. Withdrawing marketing consent does not stop essential service communications, such as account, transaction, security or policy updates.

Requests will be reviewed within a reasonable timeframe. The outcome can depend on the nature of the request, the information involved and any restrictions that apply. If a request cannot be completed in full, the reason will be explained where it is appropriate and lawful to do so. A player may be asked to provide further information if this is necessary to locate records or protect the account from an unauthorised request.

Security, storage and retention

Reasonable technical and organisational measures are used to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure systems and staff or provider procedures. No online service can guarantee that information will be completely secure, so players should use a strong password, keep login details private and notify support about suspected unauthorised account activity.

Personal information may be stored or processed by service providers in Australia or other locations, depending on the systems used to operate the website. Where information is handled by another provider, appropriate arrangements are intended to support confidentiality, security and lawful processing. Access to information is limited to people and providers who need it for an approved business, service, security or legal purpose.

Information is kept only for as long as it is reasonably needed for the purpose for which it was collected, unless a longer period is required. Some account, verification, payment, transaction, security and support records must be kept for a period required by law even after an account is closed. Once information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.

Closing an account does not necessarily remove every record immediately. Information may need to remain available to complete transactions, investigate activity, respond to disputes, prevent fraud, support account security or satisfy legal and record-keeping requirements. When information is retained for one of these reasons, access and use should be limited to the purpose for which retention is necessary.

This Privacy Policy may be updated when services, technology, privacy practices or applicable requirements change. The latest version published on the website will apply from the stated effective date or, where no date is shown, from publication. Players should review this page periodically. Continuing to use the website after an update may indicate acceptance of the updated information practices, subject to any rights that apply.

Privacy Policy

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